0800 30 30 20 Mon-Thu: 7am - 5pm | Fri: 7am - 6pm | Closed Sat & Sun

Terms & Conditions

Terms & Conditions

The following conditions of hire apply to all bookings. Confirming a booking with us indicates that you have read and understood the following Terms and Conditions. If you have any questions regarding our hire contract or if you would like us to email you a copy, please don't hesitate to contact us.

General Pricing

Long Term & Multiday Pricing Please contact us
Weekend Hire – Friday – Monday 2 Full Day Hire Rate
Weekend Hire – Saturday – Monday 1.5 Day Hire Rate
Half Day 4 Hours (Charged at 80% of a full day hire rate)
Full Day 24 Hours (max 8 hours use)

Other Terms & Conditions

Credit Card Transactions

Accepting credit cards as a form of payment has a cost for retailers of up to 2% of the transaction price, therefore we charge a 2% credit card transaction surcharge on top of the hire or purchase price. You are welcome to make payment directly into our bank account before you require your goods. Alternatively, cash and EFTPOS can be used without incurring the surcharge.

Voucher Terms and Conditions

Any vouchers for discount on equipment hire must be used on or before expiry date, no exceptions.  Vouchers cannot be used in conjunction with any other promotion. Maximum discount of $200 applies. A maximum of one voucher can be used per hire or event. Equipment hire for one event cannot be separated into more than one hire in order to use more vouchers.

Conditions of Hire

The Conditions of Hire set out below shall apply to all contracts for the hire of goods or equipment between the Owner (Hire King Ltd) and the person hiring, or intending to hire, the equipment (the “Hirer”) or their appointed agent. This contract is personal to the Hirer and is not capable of assignment whether in whole or part by the Hirer. The Hirer shall not sublet the equipment to any other person.

Deposit / Payment

Until credit facilities have been arranged and approved, a non-refundable deposit (typically 20%) must be received at the time of the order. If the Hirer cancels a booking on or prior to the date of hire, no refund will be given unless the equipment is re-hired to another customer. If the Hirer’s equipment or service is unable to be re-hired to another customer, then the Hirer is liable for payment in full.

The Hirer agrees to notify the Owner in writing of any cancellation or alteration of equipment required and any verbal or telephone communication of an order, cancellation or notification is at Hirer’s risk.


All cash customers are required to pay a bond to HireKING and/or leave his or her credit card details.

The bond will be returned in full, less any charges for damaged equipment, fuel costs and cleaning labour if equipment has been returned soiled.

Our Bonds depend on the size and type of the equipment and are as follows:

  • $50 – Small trailers and equipment without motors
  • $100 – All motorised equipment not including vehicles and large trailers
  • $250 – All vehicles
Non-Payment and Collections

The Hirer will pay to the Owner all costs including any administration costs, late payment fees, debt collection fees, legal fees, and disbursements on a solicitor incurred by the Owner in connection with the exercise or attempted exercise of any of its rights and remedies under this contract. Any debt that is passed onto a debt collection company will incur a minimum $75+gst administration fee in addition to any debt recovery, late payment and legal fees.


The hire period begins from the time the equipment is delivered or picked up. The hiring shall terminate at the time stated by the Hirer on the face of this form or earlier if the hire agreement is terminated due to conditions in this agreement. By that time the equipment is to be delivered back into the Owner’s store either by the Hirer or following collection by the Owner at the Hirer’s request.

All hired goods are to be returned in the same state as they were hired in. The Hirer shall pay for loss and insurance charges (if applicable); delivery/removal costs (if applicable), excess use charges, damage to or loss of the equipment, confiscation charges and other fines, cleaning costs and default interest for late payment.

Late Payment

Any late payment of an invoice will incur an interest penalty of 2.0% per month and any discounts applied will be removed. The Hirer shall also pay for any costs and/or loss of earnings incurred by the Owner if the equipment is returned late or in a damaged state such that the equipment is not available or suitable to hire to a future party.  Such costs would include sub-hiring and transportation of equipment from third parties and the resulting loss of earnings if the Owner cannot hire the equipment to any future party.

Damaged, destroyed or confiscated Equipment

The Hirer is liable for repair or replacement costs of hired equipment if it is damaged, destroyed, or confiscated in any way whatsoever (which includes but is not limited to: misuse, wilful damage, accidental damage, fire, theft, graffiti, strong winds and other ‘acts of nature’) while in the possession of the Hirer.


Only 2-stroke fuel mix supplied by the Owner may be used in any hire equipment with 2-stroke engines. If incorrect fuel is added to any hire equipment while in the possession of the Hirer, the Hirer is strictly liable for full repair or replacement cost of the damaged item.

Damage to Tyres and Tracks

Damage to any tyres or tracks on equipment while in the possession of the Hirer (including costs associated with refitting dislodged tracks), are strictly the Hirer’s responsibility and any costs associated with repair and/or replacement, including service charges and travel will be charged to the Hirer.  The Hirer must contact HireKING immediately when they observe damages.

Winds, Weather Events and Malicious Damage

The Owner must be advised prior to delivery if equipment on a site has potential to be compromised by winds, weather events or malicious damage.  The Owner can then supply appropriate items to secure all toilets or equipment in place, additional charges may apply.  If a toilet, or toilet-trailer, is tipped over while in possession of the Hirer a minimum sanitisation fee of $250+gst per toilet will apply, plus any costs to repair or replace damaged equipment.  Such charges will be taken from the bond paid previously to the Hirer, however if the cost of replacement exceeds the bond payment, or if no bond payment is received, the hirer will be liable for the excess above the bond payment.

Recovering Costs

The Hirer expressly gives permission to the Owner to recover any charges or debts owed to the Hirer by debiting the Hirer’s credit card.  If the Hirer is not an individual, the person who signs this contract on behalf of the Hirer warrants that he or she has authority to bind the Hirer and will, in any event, be personally liable for the performance of the obligations of the Hirer.

Use of Equipment and Breakdowns

The equipment does not purport to be new stock or equal to new, but when sent out all items are understood to be in good condition and fit for normal use.

It is the Hirer’s responsibility to satisfy them self that the equipment is suitable for the work intended and that it is used in a way that complies with all statutory requirements.

The Hirer warrants that they are competent and qualified to use the equipment in the way it is designed to be.  If equipment breaks down as result of misuse (including accidental damage), the Hirer agrees to pay for all servicing costs required to return the equipment back to normal use, including, but are not limited to, labour of 65+gst per hour ($150+gst if after-hours), call-out fees, travel/freight charges and any sundry items or replacement parts as required.

The Owner is not liable for any loss suffered by the Hirer or liability incurred by the Hirer as a result of the breakdown of the equipment howsoever caused. In the event of a breakdown, damage to, or loss of equipment, the Hirer must immediately notify the Owner by telephone.

The Owner makes no warranty or representations as to the state, quality or fitness of the equipment for purpose and no such warranty shall be implied by the description of the equipment on this contract.  All implied warranties and conditions as to the state, quality or fitness of the equipment for any purpose are hereby excluded.

Delivery and Removal

It is the Hirer’s obligation to return equipment back to the Owner at the end of the hire period, unless delivery/pickup arrangements have been agreed in writing.  Delivery and removal of all hire equipment incurs an additional fee and the Hirer must be present for delivery as to acknowledge receipt of the equipment.

If the Hirer is not present or if the site is unattended or unsuitable for delivery/pickup, then additional charges apply for any waiting and/or re-delivery/pickup of the hire equipment.  The Hirer hereby authorises the Owner to bring the Owner’s vehicle onto the place where the equipment is to be used or located to deliver and or remove the equipment, either on the expiry of the hire period or on the breach by the Hirer of any term in this contract.

The Owner shall not be responsible to the hirer nor third parties for any damage that may be done to driveways or underground services caused by the weight of our vehicles.

Equipment must be packed up, ready for loading, and assistance rendered to the Owner’s driver if more than one person is required to load it. The Hirer is strictly responsible for all equipment until it is picked up from the site by the Owner.

If equipment is transported by the Hirer, it is strictly the Hirer’s responsibility to ensure loading and securing of all equipment onto their vehicle and/or trailer is safe and legitimate before departing, even if the Owner assists the Hirer with loading and/or securing equipment.

If equipment is transported by a third party carrier at the Hirer’s request (courier, transport company or other freight carrier) then the Hirer is fully liable for any equipment damaged during transit regardless if the Owner has signed any contract or document acknowledging the equipment was returned in an acceptable condition by the third party carrier. The equipment is usually unloaded from the carrier and then inspected by the Owner at a later time.

Hire's Obligations

The Hirer is responsible for checking the equipment upon pickup or delivery.

The Owner cannot accept responsibility for shortages or claims after the customer takes possession. Where the Hirer is not available to check equipment being delivered or collected, the Hirer shall not be entitled to subsequently dispute the amount of, or condition of the equipment recorded in writing by the company at the time of return.

If the Hirer finds that an item of equipment is faulty or is not in working order, the Hirer must notify the Owner immediately.

If the Owner is only notified at the completion of the intended hire period, then the Owner is not liable for any compensation to the Hirer.

If the Hirer requests the Owner to inspect an item of equipment on site and it is found that the equipment contains no fault then the Hirer may be liable for transportation and labour costs, including any after hour call-out fees.

The Hirer shall not attempt to repair or authorise the repair of any equipment without written permission from the Owner or open the protective casing of any equipment whatsoever, and take full responsibility for the maintenance & security of all equipment hired, unless maintenance or security services have been arranged in writing with the Owner.

Limitation of Liability

Except where the Owner is in breach of the Consumer Guarantees Act 1993, the Hirer, acknowledges that in all other circumstances whatsoever they shall not have any claim against the Owner for loss or damage suffered by the Hirer as a result of the Hirer’s use of the equipment.  Further the Hirer will indemnify the Owner against any claim by a third party in respect of any loss, injury or liability arising from this hiring or arising out of the use of the equipment by the Hirer.

Privacy Act 1993

This contract collects personal information about the Hirer, principally to secure the equipment that you seek. The information is collected and held by the Owner. The Hirer has rights of access to personal information contained in this contract, subject to the provisions of the Privacy Act 1993. The Hirer agrees that its personal information may be used by the Owner to advise the Hirer of the Owner’s other goods and services. The Hirer agrees to the Owner releasing to other parties’ information regarding this hire contract if the Hirer does not comply with its obligations.

Waiver (Insurance) - If taken

The Owner can offer insurance as an optional extra, if requested by the Hirer.  This includes waiving the liability of the Hirer (subject to excess) for loss or damage to the equipment if the Hirer has:

  1. Been charged waiver (insurance) and
  2. Delivered to the Owner (within 24 hours of the time when the Hirer first becomes aware of the loss of or damage to the equipment) a complete correct written report of the circumstances of such loss or damage to the equipment and
  3. Lodged a written report in respect of any loss of or damage to the equipment with the police and
  4. Rendered such assistance and done such other things as reasonably required for the purpose of enabling the Owner to recover such loss or damage to the hire equipment

Excess:  50% of the replacement cost up to a maximum of $1000 per item. The waiver (insurance) shall not apply to loss or damage to the equipment in any of the following circumstances:

  1. Unjustifiable loss or theft of equipment unless reasonably locked and secured
  2. Damage due to misuse, abuse or overloading of the equipment or failure to take reasonable care of it
  3. Damage caused to tracks, tyres and tubes by blowout, cuts or other caused arising from the use of the equipment
  4. Loss or damage resulting from lack of lubrication or other normal servicing required
  5. Loss or damage of accessories including digger buckets, hoses, electrical cords, pneumatic tools and other similar accessories
  6. Loss or damage to plant where such loss or damage is due to any incident or accident involving water
  7. Loss or damage of the equipment arising from a breach by the Hirer of the conditions of this agreement or by any violation of a law, regulation or bylaw
  8. Loss or damage to motors or other electrical appliances or devices caused by overloading



More Than a Hire Company

It’s one thing to buy a bunch of equipment then hire it out. It’s another thing altogether to understand the real purpose of that equipment; to recognise what it is your clients are trying to achieve, and the role your resources, advice and service can play in that.

More Info