Customer Feedback

HireKING offers the best service in the hire market - but don't take our word for it.  Below are results from our recent customer satisfaction survey as well as samples of the type of feedback we receive each week.

HireKING Customer Satisfaction Survey

96% of customers are satisfied or very satisfied with our service and majority describe HireKING as "Reliable, High Quality and Value for Money".

 

 

HireKING References and Client Feedback

Corbell Construction

 

"HireKING have been a breath of fresh air… their prices are competitive and they realise how important customer service is in making their business a success.”

Corbel Construction

HireKING and Night Noodles Market Christchurch

“I just want to say a massive thank you for all of your hard work for us… you were all a pleasure to work with and definitely made my job a whole lot easier”

Night Noodle Market Christchurch

Leighs Construction


"We were introduced to HireKING in 2014.  We have found them to very efficient, friendly and professional but most of all their service is second to none. They have modern equipment that is well maintained. Have no hesitation in recommending them as a go to equipment hire organisation."

Leighs Construction

HireKING and Christchurch Marathon

“You did an amazing job and played a major part in making the event
one of the best yet! I have seen the light - team Party Warehouse
and HireKING rock. I will recommend your team to everyone”

Christchurch Marathon

David Reid Homes

“Hire King have been servicing our site toilets for the past few months. During this time we have found them to be very committed to their clients. Their cleaning is top notch and their service impeccable”

David Reid Homes

“Your lads are unreal… we were blown away by them.
Glad to have you in our Festival Family. A massive thank you”

Wild Foods Festival

 

“Thank you for your work in delivering a spectacular Guy Fawkes Night… easy to deal with and got on with the job at hand. We as a city could not deliver this without your support”

Christchurch City Council

 

"We have been using the HireKING site fencing and Portaloos for the last 3 – 4 months. We have been impressed with the presentation and the quality of these, as most of the fencing and portaloos have been near new. We have had exceptional service and prompt response when we have had to make changes and/or additions to sites.  I highly recommend considering Hire king on your next construction site. "

G.J Gardner

To whom it may concern

This reference is written in support of HireKING who Team Event recently engaged for the South Island Wine & Food Festival, the Great Kiwi Beer Festival, Electric Avenue Music Festival, and Live in the Park. Each of these events had very large hire requirements with crowds of in excess of 10,000 at each.

HireKING are competitively priced with high-quality equipment. They delivered with a high degree of professionalism and were able to work to the very strict time frames set out by our management team.

We will continue to use HireKING as a preferred supplier for any event we work on.

Team Event - Christchurch

Hire KING and City 2 Surf

“Professional and friendly service. Your team was reliable, could work
to the tightest of time constraints and went out of their way”

City 2 Surf Christchurch

 

"HireKING’s combination of impeccable customer service and high quality
equipment have made them our first choice for site hire supplies"

Frews

HireKING and Le Race

You guys rock! Best company I have worked with so easy!!!

Le Race

Golder Associated

"Thank you for being awesome Hire King!"

Golder Associates

"HireKING are competitively priced with high-quality equipment. They delivered with a high degree of professionalism and were able to work to the very strict time frames set out by our management team"

South Island Wine & Food Festival

Hire KING and Sport Canterbury

 

"HireKING are a pleasure to do business with and make the whole booking process really easy, they are flexible and reliable and understand the needs of an event rather than just the stock standard approach we have found with other providers."

Sport Canterbury

St John

HireKING helps St John raise over $60,000.

St John

 

Electric Avenue

"We will continue to use HireKING as a preferred supplier"

Electric Avenue Music Festival

"We have been extremely impressed right from the beginning with HireKING’s professionalism, efficiency and ease of use.  They are our number 1 go-to company for fencing, toilets and stock an impressive range of quality products at very competitive prices.  Highly recommended”

QuickSkips

Santa Parade Christchurch

"On behalf of the Christchurch Children’s Christmas Parade Trust I thank you most sincerely for your support of our very successful 70th Anniversary Santa Parade.  Your support means so much to the small team who put together this very popular and iconic annual event."

Christchurch Sanata Parade

 

 

Client Feedback | In a Few Words:

  • I have had nothing but great service from your businesses.As always your team were great and a pleasure to deal with. Look forward to working with you in the future.
  • Awesome to deal with
  • best value for money by far - thank very much
  • Excellent customer service
  • Good crew, easy to work with! Looking forward to the new yard!
  • Great customer service and always willing to help out at a moments notice
  • Have always had a good experience here. Great customer service, very friendly staff and overall easy hire.
  • I appreciate the customer service provided from Hire King. It really makes a difference that the gear is new and still well looked after. Nothing worse than getting run down toilets to site
  • Service was brilliant and every time I spoke to anyone they were very helpful and efficient.
  • Thanks for being so easy to deal with!
  • The set-up of our hire term was simple and easy and the customer service received was very good.
  • We got let down by another hire company for some Port-a-loo's and at the very, very last minute I called Hire King and they took care of our order no problem. The guys that delivered them were lovely and the whole process was fantastic!!
  • Keep up the great work HireKING!!

I’m writing to tell you of the amazing service I got when I phoned Hire King on Friday, you are a shining example of what great customer service is about. The two guys who did the delivery were really great also.  I have and will continue to tell people about this, as i delight in verbally bashing your rivals.
Adrienne | Toilet Customer

Your team are awesome… Sarah is great and the guys doing the deliveries are just fine as well. Equipment seems to always be available on request and is in good condition. New location works well too. 
Haylee | Hire Customer

I must comment on your professional manner and the speed of your responses, I have been doing this along time and most hire companies struggle to scribble something down on an old pad with a broken pen!  Your way inspires a lot more confidence.
Paddy | Hire Customer  

I have to say, I got married myself last January & we hired a Portaloo from another company & compared to your Customer Service, theirs was average to say the least! Had a few issues with it, believe me. Anyway I want to thank you for making the process in dealing with your company painless & easy.
Sharon | Toilet Hire Customer

Hi there, just wanted to say I received my order today - great service thank you! Excellent, clear and practical website, great prices, and very speedy dispatch and delivery. Thanks and happy xmas!
Vicky | Hire Customer